DIVTAL PTY. LTD. (ACN 635 879 907)
Welcome to DivTal, an online platform connecting employers to job candidates DIVTAL PTY. LTD. (ACN 635 879 907) (DivTal).
- What Personal Information Do We Collect?
The type of personal information we collect depends on your relationship with us, as follows:
1.1 Employer: We collect personal information such as your name, address, phone number, email address and financial details for processing payments, including via its third-party payment gateway provider. DivTal currently uses Pin Payments as its third-party payment gateway provider.
1.2 Job candidate: we collect personal information such as but not limited to your name, address, phone number, email address, working rights status, employment details, skills and experience. We may also collect sensitive information such as information about your cultural background, nationality and religion.
1.3 General public/user: if you submit a query via our online ‘contact us’ form, or otherwise email or call DivTal, we may collect your name, email address, phone number, address and location.
- How We Collect Your Personal Information
We collect your personal information as part of us offering or providing our services. This includes when you provide us your personal information via our website or our platform, during phone calls, by email, or otherwise via customer enquiries. Generally, we collect your personal information directly from you but may also collect your personal information from other people or organisations if you have given consent.
- Why Do We Need Your Personal Information?
We need your personal information to provide you with our services which includes informing you (such as via direct marketing) about our products and/or services, creating and updating our database(s), ensuring compliance with our contractual and other legal obligations to you, and administering our relationship with you by responding to your enquiries (Main Purposes).
If you do not provide us with your personal information, we may not be able to carry out some or all of the Main Purposes.
- How Do We Use Your Personal Information?
By submitting your personal information to us, you consent to us using your personal information for the Main Purposes or any purpose that could reasonably be expected at the time your personal information was collected. This may include:
- providing you with or improving our services;
- sending you direct marketing about our products, services, deals or promotions;
- conducting customer surveys;
- managing our relationship with you;
- monitoring how you interact with us on our website, via our App or other contact points;
- helping you to complete an activity that you have chosen to undertake; or
- doing any other act that we are required or authorised to do by law.
- sending you direct marketing about third party products, services, deals or promotions.
- providing your personal information to third parties to enable them to send you direct marketing about their products, services, deals or promotions.
We may also use your Personal Information:
- for any purpose disclosed to you in an information collection statement at the point where we collect your personal information; or
- for a purpose related to one of the Main Purposes.
- Can You Remain Anonymous or Use A Pseudonym?
We will, if practicable, allow you to use a pseudonym or to not identify yourself (unless this is impractical or against the law (including the Australian Privacy Law).
In some instances, if you do not provide us with certain personal information, we may not be able to provide you with the relevant product, service or information. This may have an effect on whether we can begin or continue a relationship with you or allow you to participate in other activities we undertake.
- What Disclosures Will We Make?
Generally speaking, we will disclose your personal information for the Main Purposes. We may also disclose your personal information in other ways with your consent or as required by law (including the Australian Privacy Law).
We may disclose your personal information to our partners, suppliers and distributors in order to assist us in providing our products or services to you. We use a network of partners, suppliers and distributors to ensure that our products and services are of a high quality and meet our exacting standards. Some of our service providers, or the services they provide (like cloud-based storage solutions), may be based outside of Australia. This could include places like Europe, Asia and the US. In order to protect your information, we take care where possible to work with service providers who we consider maintain acceptable standards of data security compliance, and we do our part to meet those standards as they apply to DivTal.
- Is Your Personal Information Confidential and Secure?
We take all reasonable steps to keep the personal information we hold secure and to ensure it is protected against misuse, loss, unauthorised access, modification or inappropriate disclosure. We may hold personal information in both hard copy and electronic forms in secure systems accessible only to authorised personnel.
- Do We Use “Cookies”?
When you visit our website, the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information about how you use our website and to make assumptions about what information may be of most interest to you. This information is generally not linked to your identity. We may use knowledge of your user experience to better understand what products or services may be of interest to you and to collect statistical information.
- Using Other Sites
- Contacting Us About Privacy
You are responsible for ensuring that your personal information is accurate, current and complete. You may ask us to provide a summary of the personal information we hold about you, subject to certain limitations under the Australian Privacy. For your protection, we may require you to confirm your identity before access to your personal information is granted. In most cases, we can provide you with a summary of your personal information free of charge. However, in some circumstances, reasonable costs may be charged to you in accessing your personal information, subject always to the Australian Privacy Law. A request for employee records (as that term is defined under the Fair Work Act) will be dealt with in accordance with the Fair Work Act.
If you have a question or want to make a complaint about how we handle your personal information, please contact us using the details below. We will review your complaint and will respond to you after we have carefully considered it. We may require further information from you in order to resolve any complaints.
We can be contacted via:
Email: [email protected]
Postal address: 7/667 La Trobe St, Docklands VIC 3008, Australia